This post outlines our policy on cancellations and refunds for both subscriptions and slot bookings.
Subscriptions: You can cancel your subscription at any time.
Please note: Cancellations must be submitted 10 day prior to your next billing cycle to avoid being charged for the following period.
There are two main ways to cancel your subscription:
- Online: Log in to your account on our website and navigate to the “Subscriptions” section. You should see an option to cancel your subscription there.
- Email: You can also send a cancellation request by email to [sylphmagazine@gmail.com]. Please include your full name and email address associated with your subscription in the email.
Refunds:
We currently do not offer refunds for subscriptions to Sylph Magazine. This includes:
- Cancellations after the deadline for the upcoming billing cycle (1 day prior).
- Accidental purchases.
- Dissatisfaction with content.
Slot Bookings (Cover & Article):
Cancellations: You can cancel your booked cover or article slot up to 1 day prior the booking confirmation deadline. Cancellations received after this deadline will not be refunded.
Refunds: We do not offer refunds for cancellations made within 1 day of the booking confirmation deadline, or for:
- No-shows for booked slots.
- Dissatisfaction with the final published content (layout, design, etc.).
Please note: This policy applies to all cancellations and refunds for both subscriptions and slot bookings with Sylph Magazine.
Terms and Conditions:
By subscribing or booking a slot with Sylph Magazine, you agree to our Terms and Conditions, which you can find here: [Link to Terms and Conditions Page].
Contact Us: If you have any questions about our cancellation and refund policy, please contact us:
Email: [sylphmagazine@gmail.com]